How the agent answers
Every state of the chat, the same on a computer and a phone. The agent says yes, yes with a module, later, or an honest no — and hands over to a person when it isn’t sure.
Sample answers: the agent is not connected yet and the buttons do nothing.
- ThinkingYou: Can it run a 1 m slider from a 12 V battery?UPAN agentChecking the catalogue and the power rules…
- Asks to clarifyYou: I want a slider for my camera.UPAN agentHow long is the rail, and do you need pan too? What camera weight?
- PossibleYou: Turntable, 36 shots, camera remote jack.UPAN agent PossibleOne Core with drivers runs it. The camera fires from OUT1. Sign in to get the package, wiring and parts list.
- Possible with a moduleYou: Three axes for a small pick-and-place.UPAN agent Possible with AxisUp to 4 axes: Core plus the Axis module next to it. Axis comes later — we can tell you when.
- Not our caseYou: Can it open my garage gate?UPAN agent Not a job for UPANGates and doors need a certified safety system (EN 12453). UPAN doesn’t have one, so we don’t build this. A gate kit with its own safety edge is the right tool.
- Later · coordinated motionYou: A small CNC router, 3 axes.UPAN agent Later: coordinated motionIndependent axes work today. Cutting paths on 3 axes need coordinated motion — that comes in a later firmware. We won’t sell you a router before that.
- Not signed in · limitYou: And can it also trigger the flash?UPAN agentYou’ve used 10 free messages. Sign in to keep this conversation and get the package — we’ll send a link, no password.
- Credits ran outYou: Add a second screen with a jog.UPAN agentThis change needs 1 credit and you have 0. Your package v3 still works as it is.
- Chat off · daily budgetNoticeThe agent is paused for today. You can still start from a solution — they’re complete packages — or ask a human.
- Ask a humanYou: Will this work with my old Leadshine driver?UPAN agentI’m not sure about that driver. A person will check — your conversation is attached. Usual reply: 1 working day.